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Frequently Asked Questions About ICBC Claims

Experienced North Shore Auto Accident Lawyers

Since it was established in 1973, the Insurance Corporation of British Columbia (ICBC) has been responsible for insuring virtually all motorists in the province. If you have been injured in an accident, it is important to get accurate information about the ICBC claim process.

At the North Vancouver law firm of Poyner Baxter LLP, our auto accident lawyers have more than 30 years of experience representing accident victims in British Columbia. The following are some of the most frequently asked questions about ICBC claims that we receive:

  • Should I report the accident to ICBC? We encourage our clients to let us do the reporting on their behalf. Our lawyers can ensure that the relevant details of your accident are accurately reported in a manner that will support your personal injury claim.
  • What insurance benefits are available to me? Under Part 7 of the Insurance (Vehicle) Regulation, people who have been injured in auto accidents are entitled to a number of benefits, including wage loss, housekeeping, physical therapy and prescription medication benefits. Poyner Baxter LLP will ensure that you get all of the benefits to which you are entitled.
  • Should I disclose my medical records? It is never a good idea to surrender any of your legal rights — including your medical privacy rights — without first consulting with a lawyer. We encourage you to contact us before agreeing to disclose your medical records.
  • What should I do about my vehicle? Our lawyers can review the status of your vehicle and provide you with some general information to help you decide whether or not to challenge ICBC's damage estimate.
  • I can't work. Will ICBC give me any money? If you are unable to work as a result of injuries you have suffered in a motor vehicle accident, you may be entitled to temporary total disability (TTD) benefits through ICBC, no matter who was at fault for your accident.
  • Should I accept a settlement offer? While many auto accident claims are settled out of court, we rarely recommend that our clients accept ICBC's first offer. Our firm is often able to substantially increase the settlements our clients receive in auto accident cases.

To get personalized advice based on the specific facts of your case, please contact us at 604-210-3651 or by e-mail to schedule a free consultation. We handle all ICBC insurance benefit claims on a contingency fee basis, and we do not require a retainer for expenses.

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office contact information

Poyner Baxter LLP
#408-145 Chadwick Court
North Vancouver, BC
V7M 3K1
Phone: 604-210-3651
Toll Free: 888-789-1948
Fax: 604-988-3632
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Located at Lonsdale Quay in North Vancouver, British Columbia, we serve clients in West Vancouver, Vancouver, Burnaby, Coquitlam, Squamish, Whistler and other communities on the North Shore, in the Lower Mainland and along the Sea-to-Sky Corridor.

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